KAM Foods TOP 3 Client & LER 

Location: CityDox, Brussels 

Local conditions apply

For the recruitment of this position, we would like to emphasize that local conditions apply to the position and for this vacancy in principle we will consider candidates based in the set locations. If you are based outside of these locations and you are interested to apply, please feel free to do so but at this stage we will not take your application forward. We will only consider your application if a decision is made to also recruit outside of the set locations.

Business context and main purpose of the job:

The open function is the role of Key Account Manager (KAM) for a Top 3 customer & LER in the Foods categories. 

Your role as a KAM is to develop and deliver a win-win customer strategy and Customer Business Plan through the best integration of the Unilever strategy, the customer strategy and your category strategy. With the aim to grow the business of the customer, achieve our growth, business & profit targets. 

This role reports directly into the Sales Lead Foods and works very closely with the other national account managers & specific Customer Team Leads.  

Part of the CCBT Foods,  youbring  the voice & needs of the customers and shoppers among the different stakeholders and you are an active member of the category growth journey with additional responsibilities on strategic projects. 

This is a key role to transform the way we do business with our customers to drive growth in a rapidly changing retail environment, activating all banners in an omni-channel retailer, leveraging our Foods categories where we need to develop our footprint. 

What will your main responsibilities be? 

Customer Management:

• Manage and develop relationship with your customer

• Identify needs of your customer, strategy, build your JBP and promo plan with the support of Category Managers & CMA. 

• Close the deal with the customer by negotiating trade terms, trade funding, and counterparts according to the Unilever strategy on your categories 

• Deal and analyse implementation, adapt and take corrective actions where necessary. 

• Management of customer investments (promotional budgets , Total Trade Spend, …). 

• Monitor retailer & Unilever profitability. 

• Act as active ambassador of Unilever at the customer and of the customer at Unilever. 

Customer Strategy and Business Plan:

• Develop the customer strategic business plan and work out a joint customer business plan for your respective categories. 

• Work in close collaboration with Channel & Category Development Manager for the category input, and with customer marketing for the banner/channel plan. 

• Develop optimal integrated promo plan (incl. selling the plan at the customer) and manage promo investments. 

• Manage the customer P&L for your respective categories. 

• Provide clear objectives and deliverables for the field team. 

• Deliver the customer strategic business plan, monitor and review the plan in line with the agreed targets (Turnover, UVG, market shares, customer contribution). 

• Provide customer and banners understanding on your respective categories primarily to Category Manager, Customer Marketeer and CTM but also to the entire business. 

Who are you?

• Master degree or equivalent by experience.

• Former experience in key account and/or business development. 

• A very good knowledge of Dutch and French. Knowledge of English is an asset. 

• Customer strategic understanding 

• Collaboration & Relationship builder 

• Negotiation skill 

• Closing the deal 

• Passion for growth 

• Win-win mentality 

• Customer service 

• Excellence in execution 

• Creativity and think outside the box 

WHAT IS IN IT FOR YOU?

Unilever is the place where you can be yourself and bring your purpose to life with the work that you do – creating a better business and a better world. We offer an exciting & dynamic work environment where you can make things happen. Furthermore, we offer some great reward and benefits!    

• Attractive total remuneration package: excellent company pension, bonus, share scheme.  

• Flexible cross-disciplinary career opportunities and a wealth of training opportunities & wellbeing resources whenever and wherever.   

• Plenty of company-paid holidays to further ensure your work-life balance is maintained.   

• Homework allowance   

• Company laptop and mobile phone  

• Mobility Budget