Key Account Manager - Makro

About Unilever

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. 

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

Job Purpose

At Unilever Food Solutions, our purpose is to Free Chefs to love what they do.  We work with Hotels, Restaurants and Caterers to create exciting menus that are good for diners, and good for the planet.  Our brands include Knorr Professional & Best Foods— trusted and used by chefs and F&B operators every day.

Main Responsibilities

• Drive business growth within Makro account by expanding into new areas beyond core products and mechanics, future core focus.
• Develop and execute comprehensive promotion plans and activities in collaboration with Modern Trade customers, with a specific focus on Makro online platforms (Makro Pro), to achieve sales targets.
• Project management by starting from business opportunities, project proposal, implementation, evaluation and project expansion.
• Manage sales budgets, allocate resources effectively, and monitor performance against targets, with a particular emphasis on ROI from Makro and online initiatives.
• Identify and analyze market opportunities in both front-of-house (on-shelf sales) and back-of-house (ingredient sales) channels, with a focus on potential growth areas within Makro and online.
• Conduct in-depth sales data analysis to evaluate promotion effectiveness and overall sales performance, providing insights and recommendations for improvement, especially for Makro and online sales.
• Coordinate with online marketing team to maximize online sales.
• Conduct regular customer site visits (both physical and virtual) to identify new business opportunities and strengthen existing relationships, with a focus on Makro and key online accounts.
• Monitor competitor activities and market trends to identify potential threats and opportunities within the Modern Trade landscape, including Makro and online channels.
• Negotiate contracts and agreements with customers, ensuring mutually beneficial terms, with a focus on maximizing value from Makro and online partnerships.

Candidate Criteria

Experience & Qualification

• 3-5 years of experience in key account management, preferably within the Modern Trade channel.
• Experience in FMCG business; Experience in Food & Beverage related categories are preferred
• Experience in managing sales budgets and analyzing sales data.
• Familiarity with offline and online channel
• Project management background

Skill

• Strong negotiation and relationship-building skills.
• Excellent communication and presentation skills (both written and verbal).
• Analytical and problem-solving skills.

A Unilever é uma organização comprometida com equidade, inclusão e diversidade para impulsionar nossos resultados de negócios e criar um futuro melhor, a cada dia, para nossos diversos funcionários, consumidores globais, parceiros e comunidades. Acreditamos que uma força de trabalho diversificada nos permite igualar nossas ambições de crescimento e impulsionar a inclusão em todo o negócio. Na Unilever estamos interessados em cada indivíduo trazendo seu "Eu como um todo" para o trabalho e isso inclui você! Assim, se você precisar de algum suporte ou requisitos de acesso, nós o encorajamos a nos aconselhar no momento de sua inscrição para que possamos apoiá-lo através de sua jornada de recrutamento.