Global Quality Assurance Lead, Wellbeing Collective

ABOUT UNILEVER:
With 3.4 billion people in over 190 countries using our products every day, Unilever is a
business that makes a real impact on the world. We work on brands that are loved and
improve the lives of our consumers and the communities around us. We are driven by
our purpose: to make sustainable living commonplace, and it is our belief that doing
business the right way drives superior performance. At the heart of what we do is our
people – we believe that when our people work with purpose, we will create a better
business and a better world.
At Unilever, your career will be a unique journey, grounded in our collaborative and
flexible working environment. Our organizational ambition centres around creating
workplaces that foster equity, diversity, inclusion and belonging across all aspects of
our business. We don’t believe in the ‘one size fits all’ approach and instead we will
equip you with the tools you need to shape your own future.

WHO ARE WE?
We are the Global Wellbeing team focused on one of Unilever’s largest growth
opportunities – the €140bn Wellbeing space defined by Vitamins, Minerals, and
Supplements (VMS).

OUR BUSINESS:
Unilever’s Wellbeing Collective Group (WBC) holds the company’s health and wellness
brands and the portfolio of brands that includes Equilibra (Italy) and US acquired brands
Olly, Liquid IV, Nutrafol, SmartyPants, Welly and Onnit. Each brand is completely unique
and focused on giving consumers superior experiences within their respective spaces
and target segments. We are committed to continuing to grow this strategic business
for Unilever by leveraging the full strength of Unilever’s capabilities and expanding the
reach of our portfolio internationally.
We work in an agile, fast-moving environment, collaboratively within the team and with
our Unilever colleagues around the world. We work in a project-based, networked way
where everyone needs to be able to take a step back and think strategically, as well as
roll up their sleeves and get their hands dirty, to be entrepreneurial and experiment, as
well as bring in the best of Unilever and work the structures of a large company, and to
take charge and lead, as well as follow and support others.

JOB RESPONSIBILITIES:
Are you passionate about setting world-class quality standards and driving consumer
trust for a fast-growing Wellbeing Collective business? If so, Global Quality Lead,
Wellbeing Collective, could be the perfect role for you!
As Global Quality Lead, you will define and deliver the global quality strategy, ensuring
compliance, governance, and superior consumer experience across our Wellbeing
Collective brands in all markets in which we compete. You’ll lead digital transformation,
embed a culture of quality, and partner with cross-functional teams to enable
innovation and growth.

KEY ACCOUNTABILITIES
• Drive Strategy: Lead, define, implement global quality frameworks that enable
innovation, expansion, and compliance across our Wellbeing Collective portfolio
in all markets in which WBC competes.
• Collaborate Across Brands: Partner with internal teams, CM’s and brands within
the business team on safety, audits, and governance; communicate insights to
stakeholders.
• Enable Innovation: Drive programs that elevate product quality and brand
superiority
• .Lead Digital Transformation: Select and deploy digital tools and embed a culture
of quality across the International Expansion business that meets the unique go
to market requirements for each of the markets and is future-fit for continued
expansion.
• Set Standards: Maintain QMS readiness, manage change processes, and
oversee local packaging standards in the International Expansion Markets.
• Establish and implement QMS operations between the US and International
Expansion markets for central sourcing.
• Incident Management Lead for all incidents; participate and support all incidents
from US sourcing with implications for international markets.
• Lead & Mentor: Provide expert guidance, assess quality risks, and mentor junior
talent to build future capability.
• Provide leadership and direction to the quality assurance team, ensuring that all
quality activities are carried out efficiently and effectively.
• Build strong relationships with regulatory agencies and other stakeholders,
representing the company's interests and ensuring compliance with all relevant
regulations.
• Work closely with cross-functional teams to ensure that quality considerations
are incorporated throughout the product development lifecycle.
• Ensure the timely and effective resolution of quality issues and deviations,
working collaboratively with internal and external teams to implement corrective
and preventive actions.
• Lead the quality review process, ensuring the effective review and approval of
batch records, release testing, and other quality-related documentation.
• Foster a culture of continuous improvement and development within the quality
team, ensuring that all team members have the support and resources they need
to succeed.
• Creating and implementing risk-based quality strategies that identify and
address potential quality risks.
• Managing quality-related activities related to manufacturing, clinical trials, and
nonclinical studies, including conducting audits of vendors and sites, providing
support during health authority inspections, and offering guidance on quality
issues.
• Ensuring vendors adhere to relevant quality programs, regulations, and
guidelines, and preparing them for regulatory inspections.
• Overseeing the development, implementation, and upkeep of quality systems
and procedures, including SOPs, batch records, and quality metrics. Leading
quality investigations and approving plans to address quality issues that impact
products, as well as supervising corrective and preventive actions (CAPAs) for
deviations and investigations.
• Staying updated on industry developments, regulations, guidance, and best
practices, and providing training and mentoring on global regulations and
guidance.

WHO ARE WE LOOKING FOR?
• Given business and complexity growth, and therefore, quality scrutiny, WBC
requires a senior quality leader with specific experience managing complex,
growing businesses.
• We’re seeking a seasoned quality leader with deep expertise in global product
safety and a proven ability to elevate standards across diverse markets.
What you’ll bring:
• Quality Expertise: Deep knowledge of product safety, regulations, and QMS
implementation. Vitamins, Supplement quality assurance experience is
required.
• Operational Impact: Proven track record of improving quality performance and
managing audits in the Vitamins and Supplement industry.
• Analytical Skills: Ability to leverage data for insights and corrective actions.
• Leadership Strength: Experience mentoring teams and influencing stakeholders
globally.
• Collaboration & Communication: Skilled at partnering across functions and
external networks. Proven ability to work effectively across geographies.
• Problem-Solving: Strong capability to resolve issues and prevent future risks.
• Global Mindset: Adaptable to diverse markets, evolving regulations, and
emerging trends. Able and willing to travel extensively to global markets in which
we compete.
If you’re ready to set the standard for quality excellence and make an impact on a global
scale, we’d love to hear from you.

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At Unilever, inclusion is at the heart of everything we do. We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee.

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