Commercial National Account Manager - West

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. 

At Unilever, your career will be a unique journey, grounded in our, collaborative, and flexible working environment. Our organizational ambition centres around creating workplaces that foster equity, diversity, inclusion and belonging across all aspects of our business. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

Unilever Food Solutions (UFS) is the foodservice division of Unilever and leads the dynamic Food Service market across its categories and has ambitious growth objectives, marketing a range of professional food and beverage products and services to operators in over 70 countries. We work closely with businesses of all sizes, from independent restaurants to hotels, chains, and contract caterers.

UFS is accelerating its digital transformation to fuel growth through data driven and technology enabled Go-to-Market (GtM) capabilities. The focus of UFS marketing and sales is to engage with chefs & customers through an integrated communication system via visits by sales representatives and digital touchpoints like the UFS.com website/webshop, segmented & personalized campaigns and UFS apps.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

The Commercial National Account Manager is responsible for executing and delivering against set targets and growing profitable sales with Key Restaurant Accounts in their market on all Unilever Food Solutions products (Hellmann’s, Legout, Knorr, etc.) by:

• Partnering with current UFS operators to grow via new skus/categories – Penetration
• Builds strong relationships with multiple points of contacts within restaurants chains to promote Unilever Food Solution’s products and solutions.
• Creating and implementing JBP and/or targeting plan with Top 200 US National accounts within individual portfolio.
• Maintaining business level with current portfolio, focusing on margin improvement via pricing/basket/program support
• Identifying key risks, both short and long term, within customer plan
• Full execution of UFS Annual Operating Plan (IBP) supporting strategic choices.
• Lead Innovation launch via National accounts targeting and sampling process.
• Strategically targeting and executing new business prospects with Restaurant Account Operators to expand reach (CTM – Customer Targeting Model)
• Ability to keep up to date on industry trends in foodservice.
• Effective interpersonal and organization skills
• Develop and execute local plan aligned to Strategy (EG doubling operator reach)
• Highly active market presence, inclusive of participation in in-person industry events representing UFS as a solution provider.
• Educating Operator Accounts on Unilever product and marketing tools
• Full activity planning and execution in CRM (Salesforce.com)
• Execute resource led Ideation sessions to support KPI targets (Culinary and Marketing)

KPI’s

• Incremental sales aligned to annual operating plan, driven by new business wins and innovation launch.
• Annual/quarterly Execution Targets including maintenance and penetration of current portfolio to align to total country growth ambition for volume and margin improvement.
• Specific operator account acquisition targets to drive reach ambition – New Units.
• Personal development goal strengthening business acumen capabilities.

WHAT YOU WILL NEED TO SUCCEED

Experiences & Qualifications

• Annual/Quarterly Plan execution
• Brand Activation – bringing marketing programs to life
• Code of Business Principles (CBP)
• Digital proficiency
• Contract Management
• Customer Relationship Building, Joint Business Planning (JBP)
• Financial acumen
• Negotiation Skills
• Proficiency in MS Office, Salesforce, Power BI, Industry Data platforms.

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
• Critical SOL (Standards of Leadership) Behaviors
  • PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
  • PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
  • CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
  • PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
  • AGILITY: Explores the world around them, continually learning and developing their skills.

Pay: The pay range for this position is $84,400 to $126,600. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.

Bonus: This position is bonus eligible.

Long-Term Incentive (LTI): This position is LTI eligible.

Benefits: Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents

What We Can Offer You

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Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us atNA.Accommodations@unilever.com. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.

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Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other characteristic protected by local, state, or federal law and will not be discriminated against on the basis of disability. 

For more information about your Federal rights, please see Know Your Rights: Workplace Discrimination is Illegal and Pay Transparency Non-discrimination Provision.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.

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