Responsible for ensuring consistent/perfect service to our customers by solving short- and mid-term supply challenges. Being a complexity champion, response planning manager uses continuous improvement and digital solutions to step-up business delivery. Armed with a problem-solving mindset and technological dexterity, the planner practices 'solve it once and for all' motto to spend time on more value adding tasks.
What You’ll Do
• Point of contact to inform Business Partner of stock unavailability and recovery timelines
• Discuss issues and constraints with Customer Service, Business Operations Organization
• Manage crisis – Product availability, Quality issues, microbiological issues, etc. • Feedback to Market Collaboration Planners on risks & opportunities
• Collaborate with Supply Planner on service and inventory tradeoff for short term horizon using scenario Planning
• Collaborate with DRP for service improvement in short term horizon
• Participate in Plan meetings on Demand-Supply Review
• Monitor & action waste prevention – Finished Goods, Packing and Raw
• Be the point of contact with innovations and strategic planning (includes C4G activities) Key Performance Indicators
• Dispatch Rate (Customer & Sub-Category focus)
• Adherence to plan: In-month delivery
• Time to resolve in-month issues and gaps
• FG MSTN (Brand & Sub-Category focus)
• FG Business Waste & Residuals
What You’ll Need To Succeed
• Bachelor’s degree in Operations / Supply Chain or equivalent experience
• 2-3 years of relevant experience in Supply Planning, Customer Service, Inventory Planning or Distribution Planning
• Proficiency using MS Excel, PowerPoint, Power BI; Rapid Response, SAP System knowledge is preferred
• Demonstrated strong stakeholder management skills in previous role(s)
• Strong communication skills with an ability to deliver complex information to a variety of audiences with impact
• Creative mindset with the ability to look at a problem with a number of different perspectives and ideas for a solution.
Pay: The pay range for this position is $86,080 to $129,120. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.
Bonus: This position is bonus eligible.
Long-Term Incentive (LTI): This position is LTI eligible.
Benefits: Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
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At Unilever, inclusion is at the heart of everything we do. We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee.
Unilever is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities.
For more information on your federal rights, please seeKnow Your Rights: Workplace Discrimination is Illegal
Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.
If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.
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