Quality Engineer and Assurance Lead

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. 

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

KEY RESPONSIBILITIES

Operational Quality Assurance

• Lead optimization, Kaizen, and continuous improvement initiatives to reduce plant and quality losses.

• Ensure compliance with QMS, GMP, and HACCP standards through audits, training, and communication.

• Define and apply Statistical Process Control (SPC) methods, supporting KPI reporting and innovation activities.

• Drive consumer complaint analysis, incident investigations, and corrective actions to improve quality performance.

• Oversee quality gate controls, SAP QM/PLM usage, and packaging/material improvements to minimize downtime and incidents.

Instrumentation and Analytical Support

• Implement and verify calibration and maintenance programs for inspection, measuring, and testing equipment.

• Apply SPC, Six Sigma, PFMEA, and process parameter control to eliminate defects and reduce losses.

• Develop robust quality processes and procedures across production and process-making areas.

• Lead digitalization initiatives within the QA department.

• Conduct lab equipment capability studies to ensure analytical reliability.

UMS Support

• Co-lead Quality Pillar activities within UMS, supporting defect elimination and troubleshooting.

• Coordinate with QM, PEs, and technical teams to implement Quality Maintenance in making and finishing lines.

• Drive generation of OPLs, Kaizens, and continuous improvement initiatives under the Quality Pillar.

• Promote and sustain 5S conditions across quality and process laboratories.

• Provide technical expertise to ensure consistency in quality standards and factory-wide alignment.

People and Management

• Deliver structured training programs (on-the-job and classroom) for quality technicians and operators.

• Build team capability in inspections, analysis, decision-making, reporting, and consumer-focused quality understanding.

• Foster a strong quality culture and consumer-first mindset across factory teams.

• Strengthen cross-functional collaboration with process engineers and operators on quality initiatives.

• Enhance employee engagement in quality practices and continuous improvement activities.

WHAT YOU NEED TO SUCCEED

Experiences & Qualifications

• Graduate of Engineering Course, preferably Mechanical and Chemical

• Minimum 4 years experience working in manufacturing in FMCG with background in quality and analytical laboratories.

• Programming proficient – Power BI, MS Office tools, SAP/ERP, Sharepoint

• Statistics experience – SPC knowledge

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

• Critical SOL (Standards of Leadership) Behaviors
  • PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
  • PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.

• Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.