CSP Assistant Manager

Unilever is currently hiring for CSP Assistant

Reports to: CSP Manager

Scope: Customer Development, South Africa

Location: Johannesburg or Durban

Terms & Conditions: Full time

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. 

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

CATEGORY/FUNCTION INTRODUCTION

Customer Development (CD) is what we call our Sales organization at Unilever. Customer Development works closely with our customers to pioneer new products, build categories, and best deploy best-in-class retail and shopper capabilities.

JOB PURPOSE

Lead in Market Plan execution (Aligned to BU Strategy)

• Localises Category Growth Strategy

• Executes strategically aligned Commercial Plan in Market

• Decides Channel/Customer Prioritisation in Market and deploys Budget according.

• Leads Core Capabilities and objective customer engagement (Catman /Shopper / NRM)

• D4C/D4R: executes locally AND integrates Channel & Customer upstream into BU.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Category Growth Strategies

            Localise (Develop and deploy) CGS at channel and customer level,

            Work closely with Brand, CMI, NRM, Shopper Marketing to build Customer sell-in

• Innovation

              Define national innovation & launch plan to channels/customers

Monthly innovation tracking: sell-in & out and distribution performance

              D4C/D4R: executes locally AND integrates upstream into BU

• Targets and Budgets

              Tracking USG targets and investment to deliver BG strat by channel and customer

• Pricing and promotions, Mix

             Own Pricing & Promo strategy

             Own and manage deal

             NRM:  Ownership of L4 and L5

• Execution

              Deploy strategically aligned commercial plan in Market via CBD Deploy launch plans to channels/customers to ensure strength of execution

Implement blueprints via FSA to ensure correct KPI is measured related & linked to COTC.

              Track TDP (total distribution points) on COTC and identify opportunities to be actioned

              Define channel / Customer Execution: (SoS, TDP).

              Shopper / Digital marketing led

• Capability

              Deploy core capabilities required to win by Channel and Customer.

              Catman / Shopper / NRM

Experiences & Qualifications

• Minimum 3-5 years' experience in Marketing or Sales in FMCG industry

• BComm degree (preferably in Marketing, Business Administration, Financial majors)

• Strong excel skills.

• Demonstrated cross-functional team.

• Strong demonstrated insight & analytical skills

• Previous experience using Nielsen, PowerBI or customer platforms like Shoprite REX or PnP info hub would be very favourable.

Skills

• Innovation mindset

• Commerce channels execution

• Digital business models

• Commercial Strategy

• Business Acumen / NRM

• Category Growth Management

• Data-Drive Mindset

• Customer and Retailer Understanding

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.

• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

Unilever is an equal opportunities employer and committed to diversity and inclusivity in the workplace.  We are intentional in employing the best talent that reflects the demographics of our country and which will help build representation of currently under-represented groups. We therefore invite applications from all candidates representing diversity of age, sex, disability, sexual orientation, race, religion or belief. When appointing potential candidates, the South African Employment Equity and Broad Based Black Economic Empowerment Legislation will be considered.  

We are required by law to verify your ability to work lawfully in South Africa. If you are applying as a foreign national, please note that you may be requested to provide supporting documents supporting this.

This is an office-based role in Durban/Johannesburg and requires 100% of time attendance on site.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.