Vendor Management Specialist - 1 Year Contract

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. 

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

JOB PURPOSE

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world.  If you enjoy compliance, controls, and governance, then this role is just for you!

Are you ready to take the reins of the Contingent workforce lifecycle at Unilever? In this dynamic role, you'll be at the heart of our operations, partnering closely with procurement, providing critical data and analysis to maintain a robust and effective Preferred Supplier List (PSL). Your keen eye for detail will ensure our suppliers consistently meet their Service Level Agreements (SLAs), driving excellence and efficiency across the board.

Join us and be the driving force behind our supplier performance and strategic procurement initiatives! 

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Lead the Contingent Worker Tracking Programme:
  • Take charge of all aspects of the programme, ensuring compliance, controls, and comprehensive reporting for the countries in your assigned scope.
  • Propose and implement enhancements and improvements  to process, technology and governance to boost the efficiency and effectiveness of the programme.
  • Develop and administer a supplier performance programme with mutually agreed scorecards, tracking and reporting metrics against SLAs.

• Data Analysis, Reporting, and Compliance:
  • Dive deep into data to uncover trends, patterns, and potential issues related to workforce health and supplier compliance.
  • Ensure all metrics and KPIs are produced in line with contractual agreements
  • Meticulously document compliance metrics, issues, and resolutions for future reference and audits.
• Supplier Engagement & Performance Monitoring:
  • Evaluate supplier performance against SLAs and compliance requirements, using tracking systems to identify and address non-compliance in collaboration with local teams.
  • Oversee the management and performance reviews of the top 10 suppliers by volume, as well as those not meeting programme requirements.
  • Facilitate onboarding and provide training for suppliers as needed.
• Stakeholder Communication:
  • Clearly communicate findings, trends, risks, and recommendations to key stakeholders to mitigate risks and ensure program continuity.
• Issue Escalation:
  • Maintain open communication and escalate issues to leadership, HR Market Lead, and the relevant Procurement team regarding supplier performance and compliance with CW policies.

WHAT YOU WILL NEED TO SUCCEED

Experiences & Qualifications

• Bachelor's degree is required
• 3+ years of data analytics experience and a strong understanding of contingent workforce management, or supplier management would be ideal
• Experience working with tracking systems and tools used for monitoring supplier performance and compliance.
• Advanced proficiency with Excel is required.
• Experience with Workday VNDLY is a plus.
• Fluent in English
• Experience working in a global team environment and/or across multiple markets is preferred.

Skills

To excel in this role, you'll need a blend of technical and interpersonal skills.

• Data Analysis: Ability to analyze complex data sets to identify trends, patterns, and potential issues.
• Compliance and Controls: Strong commitment to adherence of compliance requirements and controls, with the ability to document and monitor these effectively.
• Supplier Management: Experience in managing supplier relationships, including performance reviews and compliance monitoring.
• Communication: Excellent communication skills to convey findings, trends, and recommendations to stakeholders clearly and effectively.
• Problem-Solving: Strong problem-solving skills with the ability to think critically and take initiative to address non-compliance issues and propose process improvements.
• Attention to Detail: Meticulous attention to detail for documenting compliance metrics and ensuring accuracy in reporting.
• Project Management: Ability to manage and prioritize multiple tasks and projects simultaneously, ensuring timely completion and adherence to SLAs.
• Collaboration: Strong collaboration skills to work effectively with local teams and stakeholders.

Leadership

• You are energized by delivering fantastic results.
• You are an example to others – both through your results and your resilience.
• You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work.
• You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

Unilever embraces diversity and encourages applicates from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.