CDIO, India

Job Title: CDIO, India

Location: Mumbai HO

ABOUT UNILEVER:

Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life – giving us a unique opportunity to build a brighter future.

Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.

ABOUT UNIOPS:

Unilever Operations (UniOps) is the global technology and operations engine of Unilever offering business services, technology, and enterprise solutions. UniOps serves over 190 locations and through a network of specialized service lines and partners delivers insights and innovations, user experiences and end-to-end seamless delivery making Unilever Purpose Led and Future Fit.

Business Context

Part of Unilever’s Business Operations, Global Digtal & Tech, plays a vital role in powering Unilever’s teams across the globe. It brings together our technology, data, and analytics. It is the delivery engine that enables our Company to run every day making sure every employee has the tools and technology they need to deliver to do their roles. Through continuously reducing complexity, eliminating duplication and maximizing impact saving both time and money, this enables the business to grow by allowing markets to increase their focus on developing and delivering brands and products that consumers love.

Job Purpose

The CDIO, India serves as a strategic digital partner, delivering value to HUL through comprehensive Digitization and Data & Tech Service delivery. This role serves as the Digital & Tech lead for the HUL business working closely with the HUL Management committee & BU LT to finalize priorities for digital investment, work with the Product teams to finalize roadmap and drive digital adoption to create value.

Empowered with decision rights, the role actively promotes cross-domain product collaboration and leverages Power of One initiatives and supports differentiation when it is required to meet the HUL strategy. The CDIO, India, working closely with the BU and Functional leaders, proposes, approves, and oversees end-to-end digitization strategy for HUL and aligns with HUL leadership on OKRs and value realization.

Additionally, the role focuses on product adoption, represents HUL strategies into Global Digital & Tech, aligning on differentiated Tech and AI roadmap for the market where relevant in partnership with the Product teams.

The CDIO, India is responsible for efficient budget management and talent development within the India engagement team.

RESPONSIBILITIES

• Trusted partner of HUL LT & BU LT

• Creates value through Digitization & Service delivery in HUL BU’s and Functions

• Accountable for success/failure of Global Digital & Tech for HUL and fully empowered on decision rights accordingly

• Participates in the BGs CDIO forum with Product Domain & Families to enable cross BG

Power of One initiatives and learnings.

• Strategy and planning

  • Creates the digitization strategy E2E and agrees OKRs with HUL MC

  • Oversight of product roadmaps and value realization management in line with BU and Functional OKR’s

  • Prioritizes the backlog and new projects with Product Domains / Families Leads

  •  Supports the product adoption & change management into HUL BU’s and Functions

  • Represents HUL strategies into Global Digital & Tech, and is the final voice of the Blueprint for that Business Group

  • Identifies white space opportunities and collaborates with Products to create/deploy Tech & D&A capabilities.

  • Ensuring the right HUL team members engage with Product teams to ensure roadmap delivery

• Value realization

  • Global Digital & Tech budget management & Cost Transparency for HUL & BU

  •  Prioritisation lead on behalf of the HUL

  • Represent E2E Value Capture from Global Digital & Tech landing in HUL & BU

  • Accountable for business deployment and change management into the market

• Business Continuity

  • Lead for business continuity for HUL including Nepal

• Business Analytics Team

  • Enable Business Analytics across HUL to ensure targeted and real-time intelligence for decision-making

• Talent Development

  • Talent management of the India CDIO organization

  • Participate in relevant Global Digital & Tech Talent Forums

ALL ABOUT YOU

Experience

• Deep experience in leading a strategic Tech and Data agenda in line with business objectives.

• Proven delivery in managing and overseeing a complex and diverse organisation-wide

• agenda, ideally having partnered CD, Marketing and Supply Chain

• Deep experience of working at a country / market operation level as well as leading

• regional or global teams

• Experience of managing complex stakeholder situations with strong collaboration and influencing skills to manage the paradox of leveraging global scale and driving global

• strategies whilst responding to individual business needs.

• The ability to translate technical opportunities into business outcomes (and vice versa).

• Experience in collaborating on global programmes and translating them into successful

• market executions.

• A strong network within the company with ability to build strong and robust partnerships.

• Proven track record of leading and building skilled talent and teams.

Skills

• Business Partnering - Builds effective internal partnerships, flexing to get the best from the relationship

• Technology Acumen – Deep working understanding of various technologies and overall technology landscape with ability to drive penetration of emerging technologies such as AI that would lead to business growth.

• Data & AI  Acumen – Deep understanding of data management and AI

• Business Strategy Alignment - Understands business objectives and translate them into technology and data strategy that drives efficiency, innovation, and competitive advantage.

• Change Management – Lands large scale transformations across the tech & data landscape as well as leading large teams through change.

• Commercial Acumen–Commercial leader with a strong grasp of financial levers and budget management and a clear ambition to drive both value and profitable growth.

Leadership Behaviors

The CDIO, India role is expected to demonstrate high standards of core Unilever behaviors

• Care Deeply - Care deeply about how consumers experience our brands every day, everywhere. We care about our performance, to a point where it hurts when we don’t win.

• Focus on what counts – Clear prioritization and set stretching goals and recognise maximum performance impact.

• Stay 3 steps ahead - Think boldly and creatively to make breakthroughs in performance, building for the future & delivering today

• Deliver with excellence - Deliver everything we do with excellence and pace.