Associate Customer Strategy Manager

Function: Associate Customer Strategy Manager

WL: 1C

Reports to: Customer Experience Walmart Foods & BJs

Scope:Regional, N.A. 

Location: Rogers -Arkansas Sales

Terms & Conditions: Full time, hybrid schedule, relocation support & international assignment are unavailable for this position.

Job Description

As Associate Customer Strategy Manager, you will be responsible for leading strategic projects with the Customer, building, and leveraging digital solutions for Unilever. You will have end to end responsibility – managing an agile process to land key strategic projects and identify ways to drive continuous improvements across the business. The ideal candidate is curious and obsessed with serving the customer and constantly looking for opportunities. In additional, you will look for ways to fully unlock human potential by automating routine data tasks and gleaning insight from data.

This role will be focused on driving best in class operational execution across Walmart and Unilever by leading strategic continuous improvement projects (ex. Economic Order Quantity, Reliability Workstreams) and influencing end to end digital connectivity across the business. This role will give you the opportunity to become a transformative leader that can bridge the gap between ideas and execution. You will lead, build, and inspire the next generation of collaboration through Walmart’s ASP and influence how we engage strategically with the #1 retailer in the world.

Role Responsibilities

• Bravely challenge the status quo of the business and positively work with stakeholders to implement change.

• Forge positive relationships with Sales, Supply Chain, and external customer teams (Walmart).

• Create a reputation for operational excellence, customer obsession, and purposeful passion.

• Use report automation and role automation techniques to unlock human potential and drive improved execution for Unilever.

• Partner closely with other Associate Strategy Managers & CPFR team to build out quarterly product roadmaps for key strategy projects and digital innovation.

• Lead cross functional AGILE project teams to implement and realize the product vision.

• Manage the replenishment and inventory of a business with automated data solutions.

• Coach, mentor and develop the talent within our team.

Desired Qualifications

• BS degree or MS in supply chain, operations research, business management, business analytics

• Strong communication and collaboration abilities.

• Experience working in agile processes.

• Experience with Power BI, Tableau, SAS or any other ETL/data visualization process

• Digital experience: statistical modelling, consulting, or report automation.

• Strong leadership skills, communication, and collaboration abilities

• R Programming, Python, SQL or any other technical programming language a plus.

• Comfortable with finding insights from data and making them meaningful to all levels of employees

Requirements

• 3+ years of supply chain experience (ex. operations, S&OP, modelling, logistics, planning, replenishment, etc.)

Pay: The pay range for this position is $86,080 to $129,120. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. 

Bonus: This position is bonus eligible. 

Long-Term Incentive (LTI): This position is LTI eligible. 

Benefits: Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. 

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Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other characteristic protected by local, state, or federal law and will not be discriminated against on the basis of disability. 

For more information about your Federal rights, please see Know Your Rights: Workplace Discrimination isIllegal and Pay Transparency Non discrimination Provision.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.

At Unilever, inclusion is at the heart of everything we do. We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee.

Unilever is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities.

For more information on your federal rights, please see Know Your Rights: Workplace Discrimination is Illegal.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.