Shopper Insights Manager, Walmart - Beauty & Wellbeing

The Walmart Shopper Insights team is looking for an experienced, strategic and passionate professional who can connect the dots to reveal new insights and elevate Unilever and Walmart growth. This is an exciting opportunity to drive engagement and growth with this priority customer across Unilever flagship brands. In this role you will represent the voice of the shopper, integrate Unilever shopper and category knowledge with custom research to provoke transformational business action and drive sustainable marketplace impact.

As a Shopper Insights Manager (2A), you will be the expert on the Walmart shopper and provide best-in-class insights grounded in understanding omnichannel shopper behavior and decisions.

Who You Are & What You’ll Do
• Insights leadership: Provide fact-based, strategic, shopper-centric points of view to inspire deeper shopper understanding. Communicate the voice of the shopper including attitudes, behaviors, motivations, barriers and pain points. Must be able to connect the dots to build integrated, inspiring and insightful category growth stories to inform business decisions. Offer foresight rather than just insight, helping to shape the future through strategic thought leadership.
• Research acumen: Demonstrate research expertise by developing effective, efficient learning plans and selecting fit for purpose methodologies. Interpret and synthesize information across data/analytics platforms, primary and secondary research, trends, social media data, e-commerce and existing learning.
• Analytical proficiency: Comfortable with sales, panel, and social media data. Ability to leverage and tie together multiple data sources to deliver actionable learnings and insights against key business objectives and questions.
• Strategic partner: Demonstrate holistic thinking, strategic agility and thought leadership with all levels of stakeholders. Develop strong collaborative partnerships with stakeholders to proactively identify business challenges and opportunities. Identify foundational and customer-specific knowledge gaps and create and lead a research agenda to deliver actionable insights.
What You’ll Need To Succeed
• Proficiency in fundamental quantitative and qualitative primary research methodologies, syndicated data, social listening tools and analytic approaches.
• Ability to match appropriate methodologies to business needs and insights questions. Experience and expertise in core market research principles – sample design, data collection and analysis techniques, appropriate action standards.
• Persuasive storytelling skills and experience with weaving insights from multiple data sources into a cohesive and compelling narrative.
• Ability to mine cultural, socioeconomic, and category trends for strategic opportunity areas.
• Develop an objective point of view and feel comfortable sharing it, be seen as a strategic thought leader on the team.
• Interpersonal, listening, and influencing skills. Ability to collaborate with, and communicate to, a range of management levels.
• Communicate key learnings and recommendations in a clear and concise manner, both written and verbal communication.
• Passion for high performance and results driven.
• Demonstrate flexibility and agility, ability to respond to change, accept ambiguity and adapt to new situations quickly.
• Proactively partner with peers and cross-functional teams locally and remotely to maximize learning and impact.
• Take personal responsibility and accountability for execution and results.
• Proficient understanding of the digital and specifically e-commerce business landscape.
• Manage external suppliers to execute research projects efficiently.
• Superior skills in project management, end-to-end management of the research process.
• Minimum 5+ years total experience; primary research experience in CPG, retail, or Customer Development space.
• Bachelor’s degree required, Master’s preferred.

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