Job Title: Ice Cream Consumer Technical Insights Manager
Location: Colworth Science Park
About Us:
At Unilever Ice Cream, we are dedicated to delivering exceptional ice cream experiences that delight our customers and stand out in the marketplace. As a leader in the ice cream industry, we strive to understand and anticipate market trends and consumer behaviours. We believe that deep consumer insights are the key to driving innovation and maintaining our competitive edge.
The Ice cream business is particularly dynamic, with the high number of products as well as facing multiple large and small-scale competitors in each of the major trend growth areas. The Consumer Technical Insights team is a thought leader in the development, application and roll out of both insight and value optimization tools to direct our core brands to deliver against rapidly evolving opportunities within fast moving consumer trends in the marketplace.
JOB PURPOSE
We are seeking a highly experienced, creativeSenior Consumer Technical Insights Manager with strong strategic thinking skills to join our dynamic team within our ice cream business. In this role, you will lead the charge in uncovering and interpreting consumer data to drive strategic business decisions. This Consumer Insight role partners R&D and is based at our Colworth R&D site in Bedfordshire UK, within the Global & Europe Ice Cream CTI team.
RESPONSIBILITIES
Drive superior product experience and holistic design thinking in core brand programmes, ensuring practical execution, and winning in the market.
Offer foresight as well as insight, by proactively identifying consumer and market trends, and using these to help identify strategic opportunities.
Design and implement comprehensive research strategies for long term innovation funnel to gather qualitative and quantitative data on consumer behaviours and delivery for benefit-led technology innovation.
Drive Strategic Understanding Programme to apply new insight approaches, through partnering with agencies, which improve our understanding of the key drivers of choice.
Collaborate with R&D, marketing, and supply chain teams to integrate consumer insights into product development, ensuring our ice cream products meet and exceed consumer expectations.
Stay current with industry trends and emerging technologies,identifying opportunities to apply within projects if appropriate.
Travel 25% of time
ALL ABOUT YOU
Bachelor's degree in Market Research, Business, Statistics, Psychology, or a related field
Relevant years of experience in consumer insights, market research, or a related field, with relevant years in a leadership role
Proven track record of translating data into strategic business recommendations
Excellent communication and presentation skills, with the ability to convey complex information to non-technical stakeholders
Extensive experience in the consumer insights function, with a strong track record of leadership in managing teams and engaging stakeholders
Possesses a deep understanding of diverse research methodologies, including sensory analysis, statistical methods, qualitative and quantitative research, and AI applications in market research
Ability to manage multiple projects and deadlines in a fast-paced environment.
Strong problem-solving skills and a proactive approach to identifying opportunities for improvement.
Why Join Us:
Opportunity to work with a talented and passionate team in a growing ice cream company
Continuous learning and professional development opportunities
A culture that values innovation, collaboration, and a commitment to excellence
Flexible work environment with hybrid work
What we offer
Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all.
Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to be present your best self. To find out more, including about our Employee Resource Groups, please click here Equity, Diversity & Inclusion (unilever.com).
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