Assistant Quality Assurance Manager

【Quality & Compliance Management】

• Drive Unilever's consumer safety and product superiority objectives through Taiwan-specific projects

• Ensure compliance with local regulatory requirements and Unilever standards across manufacturing sites, warehousing, and logistics

• Prepare and maintain technical and quality agreements for finished goods sourcing, including cross-border imports and third-party manufacturing
  

【Technical Support & Issue Resolution】

• Provide expertise in resolving technical issues with re-packers, assemblers, promotional suppliers, and customers

• Support incident management reporting and local marketplace product issue resolution

【Third-Party Oversight】

• Monitor and verify compliance of third-party re-packers and assemblers through self-assessments, KPI tracking, technical visits, and communication

【Innovation & Change Management】

• Support supply chain technical processes for new product innovations, promotional items, and product changes

【Consumer & Customer Interface】

• Collaborate with consumer and customer care teams to manage alert triggers and feedback data

【Continuous Improvement】

• Lead or contribute to supply chain improvement initiatives based on marketplace data (e.g., consumer feedback, product inspections, warehouse and re-packer performance)

• Support improvements related to import/export processes raised by supply chain or quality teams

【Qualification】

• Food science & microbiology knowledge is required. Knowledge of HACCP, Chemistry is plus

• Ability to interpret data from multiple sources (consumer feedback, KPI reports, inspections) and drive improvement actions

• Strong stakeholder management skills ; capable of working with cross-functional teams and external partners

• Proactive approach to resolving technical issues and implementing preventive measures

• Fluent in Chinese is a MUST ; Good in English

• Related working experience at least 5 years is a Must

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.