B&W - KAM Social Commerce (Tiktok)

Job Purpose

Unileveris the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. We are looking for talents that would like to join this exciting journey with us. 

We are looking for Beauty & Wellbeing B&W - KAM Social Commerce (Tiktok).

If you are an enthusiastic, agile, curious, and proactive talent, who excels in strategic executions, then it is the right opportunity for you!

What Can You Expect from the Role?

• Become a part of a high-energy team of e-commerce

• Gain a holistic visibility of thee-commercebusiness. 

• Buildexpertise in execution and operational excellence.  

• Exposure to large stakeholders, internal and external. 

Main Responsibilities

KEY DELIVERABLES

We are looking for a dynamic and strategic B&W - KAM Social Commerce (Tiktok) to lead and grow our digital commerce partnerships with Tiktok. This role is critical in driving revenue,optimizingonline presence, and building long-term relationships with key digital retail partnersby:

• Own and grow the relationship with key digital commerce platform (Tiktok)

• Develop and execute joint business plans to drive sales, visibility, and market share

• Analyzeperformance data and consumer insights tooptimizecampaigns and promotions

• Collaborate cross-functionally with marketing, supply chain, finance, and trade teams to ensure seamless execution

• Negotiate commercial terms and promotional support with partners

• Monitor competitor activity and market trends toidentifygrowth opportunities

• Drive innovation in digital shelf execution, content, and customer experience

Candidate Criteria

Experience &Qualification

• Bachelor’s degree in Business,Sales, or related field

• 3–5 years of experience in key account management

• Strong understanding of digital commerce platforms and online shopperbehavior

• Excellent negotiation, communication, and analytical skills

• Proactive, data-driven, and results-oriented mindset

Skill

• Customer/channel strategist : understand customer/channel to sharply develop customer/channel strategy.

• Collaboration and relationship : effectively collaborate with internal departments and build strong relationship with external parties for the best result

• Passion for growth : always think to drive business forward 

• Customer service : effectively own the contact with customers and able to serve customer’s need align with business strategy

• Business sense : truly understand the way to effectively operate a good business and able to make the best decision for the business 

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.

• As anindividualyou are the one responsible for your own wellbeing and deliveringhigh standardsof work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.