Product Business Analyst – dCommerce Analytics

Role Purpose:
To accelerate Unilever’s transformation into a data-intelligent organization, the Product Business Analyst will act as a bridge between technical analytics capabilities and business stakeholders. This role will focus on driving digital commerce analytics initiatives within Indonesia and across SEA markets, enabling insight-led decision making and business growth.

Key Responsibilities:
Expected Work

• Stakeholder Engagement & Needs Assessment:
• Engage with market and business unit stakeholders to gather requirements and understand key business objectives.

Analytics Deployment:

• Lead the deployment of global and regional dCommerce analytics tools within local market contexts.

Portfolio Management Leadership:

• Design and implement methodologies for portfolio and eNRM analytics to drive local growth.

Insight Generation & Innovation:

• Translate complex datasets into actionable insights and lead local innovation in analytics and data science applications.

Cross-Functional Collaboration:

• Collaborate with product owners, data scientists, platform teams, and business units to ensure seamless integration and scalability of solutions.

Agile Project Execution:

• Manage agile sprints, prioritize deliverables, and ensure continuous improvement through feedback and iteration cycles.

Key accountabilities:

• Serve as the trusted data and analytics consultant for digital commerce stakeholders
• Deliver core analytics product portfolio as part of the SEA dCommerce analytics hub
• Perform business requirements gathering and translation into analytics requirements
• Work seamless with other teams e.g. Business, Data Science, Data Expertise and Product Owners

Experience and qualifications required:

• Minimum 3 years of experience in analytics, data science, or eCommerce insights
• Strong expertise in business analytics tools (Power BI, Tableau, Python, Azure Databricks, AWS Cloud).
• Proven ability to translate business challenges into data-driven solutions.
• Experience in working with digital commerce datasets such as churn, loyalty, shopper behavior, or UI/UX analytics.
• Educational background in Mathematics, Engineering, Economics, Business, or related fields.
• Familiarity with cloud-based analytics environments (Azure preferred).
• Strong communication and project management skills.
• Ability to thrive in a fast-paced, cross-functional environment.

Leadership Behaviors Expected:

• Business Acumen – Ability to identify commercial opportunities using data.
• Agility – Rapid adaptation in a dynamic digital ecosystem.
• Passion for High Performance – Self-motivation to drive results.
• Personal Mastery – Continuous development and resilience.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.