Customer Service Intern

Job Title: Customer service Intern - LAOS

Function: Customer service

Level: Intern

Duration: 6-12 months

This role supports Laos customer service department for document preparation and confirming the accuracy of data in financial documents before submitting to related team/ organization. However, all the data accuracy will be assessed by Assistant Customer Service & Inbound Manager.

Key Responsibilities and Activities

• Verify the accuracy of the data presented in all shipping invoices including cost of two transporters and submit to internal team weekly.
• Ensure accuracy of data on all UTT invoice including cost to submit to internal team weekly.
• Monitor and examine all information of custom documents of two transporters and share to internal team weekly.
• Conduct a review of the fuel adjustment invoice to ensure its accuracy after approval from assistant customer service manager.
• Provide supporting documents as required from stakeholders or to support audit.
• Generate tracking report in excel for the document submission.
• Verify and ensure all support document is accuracy as per request.

Qualification Required

• Currently enrolled in Logistics, Supply chain management, Business Administration program or related field.
• Proficiency in Microsoft Office
• Basic understanding of logistics
• High attention to details and organizational skills
• Willingness to learn and adapt in fast-paced environment.
• Proficiency in English

Please submit your CV to Recruitment.Laos@Unilever.com

A Unilever é uma organização comprometida com equidade, inclusão e diversidade para impulsionar nossos resultados de negócios e criar um futuro melhor, a cada dia, para nossos diversos funcionários, consumidores globais, parceiros e comunidades. Acreditamos que uma força de trabalho diversificada nos permite igualar nossas ambições de crescimento e impulsionar a inclusão em todo o negócio. Na Unilever estamos interessados em cada indivíduo trazendo seu "Eu como um todo" para o trabalho e isso inclui você! Assim, se você precisar de algum suporte ou requisitos de acesso, nós o encorajamos a nos aconselhar no momento de sua inscrição para que possamos apoiá-lo através de sua jornada de recrutamento.