UFS SPAIN CD Excellence and Ops Lead 

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. 

The role will be focused on Unilever Food Solutions (UFS) the foodservice unit of Unilever, operating in 76 countries with a Turnover of about €3 Bn, and having the ambition to achieve €5 Bn by 2030.

UFS provides products like Knorr Professional and Hellmann’s, as well as training and trend reports for foodservice professionals; focuses on meeting today’s needs and preparing chefs for future challenges through a streamlined product portfolio and trend-driven innovations. With a global reach and regional divisions, in Spain you will be a key partner in helping chefs adapt to industry changes, like shifting consumer behavior, staff shortages, and rising costs.

Are you ready to be part of a dynamic team that’s transforming the food service industry?

JOB PURPOSE

Unilever Food Solutions Spain is seeking a dynamic and experienced leader to head our Sales Excellence & Operations department. This role is pivotal in driving our vision to be at the forefront of the Foodservice sector, delivering exceptional Customer Experience through a hybrid (digital and physical) engagement strategy that maximizes our data and knowledge of chefs and restaurateurs. As a key member of the Spain Leadership Team, you will report directly to the Managing Director of Unilever Food Solutions Spain and lead a talented team of over 10 individuals, including members from Business Insights, Data Analysts, Pricing, Execution, Capabilities, and Telesales. You will also play a crucial role in collaborating with global and European strategies, as Spain is a leading country in this role.

Find your purpose at Unilever. You will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders and colleagues in a truly global and diverse culture to ultimately become a better you. If you have excellent strategic thinking, problem-solving abilities and Proficiency in both digital and physical customer engagement strategies then this role is just for you.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Drive significant double-digit growth by developing and executing innovative strategies that set new industry standards.
• Define and implement cutting-edge pricing policies and trade terms focused on Net Revenue Management to maximize profitability.
• Lead the commercial and digital transformation of the business, leveraging data and advanced infrastructure systems to create a seamless and impactful customer journey.
• Inspire and cultivate key talent within the organization, fostering a culture of excellence and continuous development at both national and international levels.
• Collaborate with global and European teams to align strategies and share best practices, ensuring Spain remains a benchmark for success in the Foodservice sector.

WHAT YOU WILL NEED TO SUCCEED

Experiences & Qualifications

• Over 10 years of experience in the HORECA sector, with a background in leading companies or specialized consulting firms.
• Deep knowledge of data and data systems, e-commerce, CRM, data lakes, and BI.
• Proven track record of transformative business vision and close knowledge of commercial teams and distributors.
• High level of proficiency in English and Spanish.

Skills

• Excellent strategic thinking and problem-solving abilities.
• Proficiency in both digital and physical customer engagement strategies.
• Strong leadership skills with the ability to inspire and manage a diverse team.
• You are an inclusive motivator of people. Your team deliver with real passion, growing and learning from each other whilst delivering quick wins.
• You are still responsible for your own results and as a manager, you also need to motivate others to deliver with passion, creating an inclusive and engaging climate around you. You can balance challenge with support and coaching. You understand the wider business context and you are emotionally intelligent enough to motivate people to deliver what is needed.

• Critical SOL (Standards of Leadership) Behaviors
  • PERSONAL MASTERY: Sets high standards for themselves. Has emotional intelligence to take feedback, manage mood and motivations, and build empathy for others.
  • PASSION FOR HIGH PERFORMANCE: Generates intensity and focus to motivate people to deliver results at speed. Takes personal responsibility and accountability for execution and results.
  • TALENT CATALYST: Invests in people – coaches individuals and teams to realize their full potential. Creates an inclusive climate, empowering everyone to be at their best.
  • PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
  • CONSUMER LOVE: Invests time inside and outside to understand the needs of consumers.
  • BUSINESS ACUMEN: Creates sustainable growth with purpose, engaging different partners across the system for change.

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. 

A Unilever é uma organização comprometida com equidade, inclusão e diversidade para impulsionar nossos resultados de negócios e criar um futuro melhor, a cada dia, para nossos diversos funcionários, consumidores globais, parceiros e comunidades. Acreditamos que uma força de trabalho diversificada nos permite igualar nossas ambições de crescimento e impulsionar a inclusão em todo o negócio. Na Unilever estamos interessados em cada indivíduo trazendo seu "Eu como um todo" para o trabalho e isso inclui você! Assim, se você precisar de algum suporte ou requisitos de acesso, nós o encorajamos a nos aconselhar no momento de sua inscrição para que possamos apoiá-lo através de sua jornada de recrutamento.