Strategy & Portfolio Lead (Digital & Technology)– Beauty & Wellbeing North America

ROLE OVERVIEW
The Strategy & Portfolio Lead (Digital & Technology), reports into the Chief Digital and Information Offcer (CDIO) of Beauty & Wellbeing North America. You will serve as the single point of contact between the BG (Business Group) CDIO team and the BU (Business Unit) CDIO team, working closely alongside the BU CDIO.

You will be responsible for aligning Digital & Technology priorities that best serve your BU and working with Deployment and Product to ensure these priorities are delivered. You will drive effective reporting frameworks to ensure value is being driven through the D&T portfolio for the BU, and ensure effective communication of progress, risk, issues and successes.

You will be the key point of contact for the BU CDIO, and will need to be flexible to moving demands of the BU, whilst also providing strategic input into best use of time and resources to drive maximum value.

The role acts as a key enabler and connector of teams, while enabling the strategic agenda of Beauty & Wellbeing North America’s Digital & Technology ambitions. The role also serves to set standards and operational excellence, leading special projects as required, and acts as first point of contact for senior executives.

KEY RESPONSIBILITIES
Strategic Partnering:
• Partners closely with Digital & Technology and Beauty & Wellbeing North America’s senior leadership, to translate the strategic business objectives into transformative digital and technology solutions and programs, while leveraging the scale and specialty of central teams.
• Serves as the single point of contact between the BG CDIO team and the BU

CDIO team, serving as an essential component of helping land B&W’s strategic initiatives for the BU in North America and for the Business Group.
• Acts as the ‘catch-all’ role, working closely with the Chief Digital and Information Officer, acting as a natural escalation point for the leadership team or others when necessary, while partnering in white spaces of growth and operational excellence.

Portfolio Planning and Prioritization:
• Owns the end-to-end portfolio view and plan to ensure alignment between BU digital strategy and BG digital strategy. Present a comprehensive view of the BG/BUs digital portfolio to all levels of leadership, including cost visibility, timelines and path to value realization. Maintains a view of the stakeholder and delivery portfolio, including KPIs, OKRs, and priorities. Works across teams and stakeholders to prioritize as required to optimize value generation.
• Facilitates the identification and closing of gaps in the portfolio, bringing people, capabilities and ideas together to mobilize consensus, create strategic solutions and business cases
• Develops common approaches and frameworks for the project lifecycle of key CDIO priorities, namely consumer, category operations, supply chain, R&D and operational excellence: from project and program inception to full embedding of capabilities, including regular reporting rituals with senior stakeholders as necessary

Special Projects Delivery:
• Acts as the primary owner and point of contact for new demand and special projects as required, supporting the development of scopping, planning and business case development
• Owns areas of the portfolio not currently dedicated to other peers, in whitespace and operational areas in particular, to drive priority growth and efficiency enablers

Community Management:
• Act as the community manager, owning communications and collaboration channels within the team.
• Schedule and organize key meetings, planning sessions, and team events.
• Build and maintain relationships with key stakeholder groups, including the BG CDIO community, BU CEO community, and partnering functions.

Digital Portfolio Management
• Collect BG/BUs digital demands/problems (Po1/Fo5 initiatives) that can leverage technology, data and digital channels to enhance processes, products, or services
• Present a view of the D&T Portfolio by BG/BU to the BG/BU CDIO and BG/BU LT , with cost visibility, benefits realisation & deployment timelines
• Support BG/BU CDIO, Strategy & Portfolio Owner & Domain Portfolio Lead in determining which BG/BU demands to prioritize
• Identify and escalate risks related to digital initiatives to relevant business stakeholders
• Support BG/BU CDIO on ensuring effective digital transformation & D&T service delivery for a BG/BU
• Track outcomes from now, next, beyond planning with BG/BU LT
Portfolio Management & Governance
• Present a view of the D&T Portfolio by BG/BU, with cost visibility, benefits realisation & deployment timelines, to the BG/BU CDIO and BG/BU Leadership Team
• Collaborate with Transformation Lead & Domain Portfolio Lead to make decisions on project timings, structure and delivery
BG/BU/BU Change & Adoption Management
• Support in defining KPIs for BG/BU digital transformation projects
• Track adoption & people dependent ROI of products deployed within the BG/BU
• Advocate for User-centric design. Facilitate UAT and drive superior experience.

REQUIRED QUALIFICATIONS
• Bachelor's degree is required/Master’s degree preferred
• 10+ years’ of relevant experience
• Partnering with Senior Management, navigating and mobilizing consensus within a large, complex organization
• An innovation mindset and experience leveraging digital technologies while applying at scale
• Excellent communication and follow up skills
• Integrated Business Planning experience with an understanding of multi-year plans and Implementations

You Are:
• Strategic, thinking 3 steps ahead. Able to think critically, logically, and with good judgement to drive BU priorities
• A strong relationship builder, with the ability to align multiple stakeholder group, drive progress and push back to leaders where needed
• Versed in Project, Programme and Portfolio management – able to quickly identify risks and propose solutions. You keep people organized and on track
• A passionate innovator – understands the language of business and can translate these into digital and technology solutions, comfortable leading discovery and ideation sessions through to tangible and aligned outcomes
• A strong communicator and storyteller – thrives in articulating complexity in its simplest terms, formulator of frameworks with the ability to break down challenges into component parts
• Proactive and independent - you can identify what needs to be done and lead cross-functionally to make it happen
• Highly organized
• A team player

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